Services Policy

All smust have a Service Request Form on file before Sine Strategies can deliver services. If a client refuses to complete and sign a Service Request Form, Sine Strategies reserves the right to refuse services to the client. All prepayments, if any, for services not provided yet, would be refunded.

Payment Policy

Tutoring: Payments for tutoring services are made before the appointment via cash, money order, credit or check to Sine Strategies.
NCLEX & Exit Exam reviews:$50 Deposits for reviews are taken by first come first serve basis until room capacity. Final payment is due first day of review per present review policy. If payment is not complete before review, service will be discontinued.
Payment policies: Cash, card, money order or on-line payment accepted. No checks.
Any unfounded Paypal charge back, initiated by the client, is subject to the full amount of the charge back, the charge back fee and a $25 inconvenience fee.

Refund Policy

In order to keep costs at minimum, Sine Strategies has a no refund policy on services provided.
Tutoring: Clients are paying for a time slot. No allowances to the hourly rate will be made for late arrival appointments. A $25 inconvenience fee will incur for any missed private sessions or any cancellations within 4 hours of appointment time.
Reviews: Any deposit is refundable up to 24 hours before the review begins. After that the deposit is non-refundable but may be transferred to another NCLEX or Exit Exam review if you are unable to attend. You may also try to find a student to take your place to receive a refund. Once the review begins no refunds can be made.

Limitation of Services

Sine Strategies, a division of Sine Ventures LLC, provides tutoring and board prep reviews in a good faith attempt to help
the client. However, no review or tutoring can guarantee success, higher scores, or improved performance. Therefore,
Sine Strategies cannot guarantee test and/or course outcomes and cannot be held accountable for such. Sine Strategies
reserves the right to, at any time, for any reason, discontinue services for clients without penalty or recourse. Any payment made for future services that are not received will be returned. Participation in Sine Strategies services is voluntary. Therefore, we can not be held liable for any incidences occurring to/from or during the services.

Statistics disclaimer
Sine Strategies NCLEX success rate is based on clients that have reported their scores and/or attempted follow up by Sine Strategies.

Inclement Weather Policy: Sine Strategies will be following Howard County Public School System/Howard Community College for closings and delays. Updates will also be posted here. If study group is cancelled, all attempts to reschedule will be made. Any previous payments for service, if not rendered, will be returned.